
Michelle Chase is the Chief Operating Officer of SR Commercial Realty, where she leads operations, marketing, and agent development. Known as the “wizard behind the curtain” of operations, Michelle ensures the brokerage runs seamlessly, overseeing everything from financial management and compliance to training, onboarding, and client services.
With a background in banking, leadership, and entrepreneurship, Michelle brings a sharp eye for strategy and execution to commercial real estate. She specializes in streamlining complex processes, supporting agents in business development, and crafting high-impact marketing campaigns that position SR Commercial as a leader in Western Massachusetts and Northern Connecticut.
Michelle is passionate about empowering people—whether it’s helping agents build their careers, guiding clients through intricate transactions, or mentoring women navigating leadership challenges. Her approach blends operational discipline with creativity, making her a trusted advisor both inside and outside the brokerage.